Terms & Conditions

About us and these terms

These Terms and Conditions govern your use of OutriggerPlan, operated by OutriggerPlan, 5830 E 2nd St, Ste 7000 #28269, Casper, WY 82609, United States. In these terms, “we”, “us” and “our” mean OutriggerPlan, and “OutriggerPlan” means our website, applications and services.

By creating an account or using OutriggerPlan, you agree to these terms and to our Privacy Policy. If you use OutriggerPlan for a company or organisation, you confirm that you are authorised to accept these terms on its behalf. You can contact us at any time at info@outriggerplan.com.

The service

OutriggerPlan is software for the crane and lifting industry. It helps you organise crane information, prepare lift-planning material, produce range charts and share work with your team. Features vary by platform, plan and region. We may add, change or discontinue features as the service develops, and we will give reasonable notice of significant changes to paid features.

Safety disclaimer — read this before using OutriggerPlan

OutriggerPlan is a planning reference aid only. It does not guarantee that any lift is safe.

All capacity figures, calculations, charts and outputs produced by OutriggerPlan must be verified against the manufacturer’s certified load chart by a competent person before any lifting operation takes place.

OutriggerPlan does not replace the manufacturer’s documentation, an Appointed Person, a lift supervisor, or any applicable regulation, standard or code of practice. It does not replace a site assessment, an engineering assessment, or any approval required before work begins.

All crane data, load chart data, configurations and site information in OutriggerPlan are entered by the user. We do not verify that data. The operator and the user are responsible for the accuracy, completeness and suitability of everything entered into the software and of every plan produced from it.

The software is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the service will be uninterrupted, error-free, complete or current.

To the fullest extent permitted by law, our total liability to you arising out of or relating to OutriggerPlan is limited to the total fees you paid to us in the 12 months immediately before the event giving rise to the claim. We are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of profit, revenue, data, contracts or goodwill. Nothing in these terms limits liability that cannot lawfully be limited, including liability for death or personal injury caused by negligence, or for fraud.

Merchant of Record

Paddle.com is the Merchant of Record for all of our orders. Paddle handles all orders, customer service enquiries and returns for OutriggerPlan. Your purchase is made through Paddle, and Paddle’s buyer terms apply to that transaction alongside these terms.

Subscriptions, billing and cancellation

OutriggerPlan offers a free tier, monthly and annual subscriptions, and a one-time lifetime licence. The price, billing period, taxes and included features are shown at checkout before you pay.

Monthly and annual subscriptions renew automatically at the end of each billing period, at the price shown at checkout, until you cancel. We will tell you in advance if the renewal price changes.

You can cancel at any time through the subscription-management link in your Paddle receipt, at paddle.net, or by emailing info@outriggerplan.com. Cancelling stops future payments, and your paid access continues until the end of the billing period you have already paid for.

You can ask for a full refund within 14 days of any purchase or renewal payment, for any reason. Full details are in our Refund Policy.

Accounts and team workspaces

You are responsible for protecting your login details and for activity carried out through your account. Workspace owners and administrators control invitations, roles, permissions and shared content. Invite only the people who should have access, and do not access another person’s workspace without permission. Tell us promptly at info@outriggerplan.com if you believe your account has been used without your authorisation.

Acceptable use

When using OutriggerPlan, you agree that you will not:

• misuse or disrupt the service, or attempt to bypass security or access controls;
• reverse engineer, copy, resell, sublicense or commercially exploit the service beyond what the law permits;
• upload unlawful, infringing, malicious or misleading material;
• use the service to expose another person’s confidential information;
• share an account or licence with people it was not bought for; or
• use the service as a substitute for professional judgement, certified load chart data, or any approval required before a lift.

Your content and intellectual property

You keep all rights in the content you add to OutriggerPlan, including your crane configurations, lift plans and project data. You give us permission to host, store, process and display that content for the purpose of providing the service to you, keeping your devices synchronised and maintaining your account.

OutriggerPlan and its licensors own all rights in the OutriggerPlan software, brand, name, logo, interface, documentation and other service materials. Your subscription gives you a personal, non-exclusive, non-transferable right to use the software while your plan is active. No ownership is transferred to you. Load chart data and manufacturer documentation remain the property of their respective owners.

Suspension and termination

You may stop using OutriggerPlan and close your account at any time by emailing info@outriggerplan.com.

We may suspend or terminate an account where it is reasonably necessary for security, legal or operational reasons, or where these terms have been breached, including a breach of the acceptable use section. Where it is practical and lawful to do so, we will warn you first and give you a chance to put things right. If we terminate your account without cause while you hold a paid plan, we will refund the unused part of your current billing period. You can export your data before your account closes, and you can ask us for a copy at any time before deletion.

Governing law

These terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-law rules. The courts of the State of Wyoming have jurisdiction over any dispute arising from these terms or from your use of OutriggerPlan. If you are a consumer, this does not remove the protection of any mandatory consumer law of the country where you live.

Changes to these terms

We may update these terms as the service or our legal obligations change. We will post the updated version on this page with a new date, and we will notify account holders by email before a significant change takes effect. Continuing to use OutriggerPlan after that date means the updated terms apply to you.

Contact

OutriggerPlan, 5830 E 2nd St, Ste 7000 #28269, Casper, WY 82609, United States. Email info@outriggerplan.com.